Helpful answers

Clear answers, before you get in touch.

These FAQs explain how our Adelaide disability support arrangements work for self-managed and plan-managed NDIS participants.

If you cannot find what you are looking for, a quick conversation is often the easiest place to start.

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Questions are welcome.There is no need to have everything figured out first.
Getting started

Our services are designed primarily for self-managed or plan-managed NDIS participants, subject to the support being appropriate and funded. We may also consider private-pay enquiries.

We are currently an unregistered NDIS provider. We work with eligible self-managed and plan-managed participants. NDIA-managed participants generally need registered providers.

Your support arrangement

We'll do our best to match you with a suitable worker based on your preferences, needs, availability, experience and compatibility.

Transport and travel support may be available depending on the arrangement, worker suitability, vehicle requirements and participant needs.

If a worker isn't the right fit, please talk to us and we'll work with you to find a better arrangement.

Safety and suitability

We prioritise appropriately screened and suitable workers. Specific checks and qualifications may vary depending on the role and support provided.

Personal care may be available where the worker has appropriate skills, training and suitability. Please contact us to discuss your needs.

Still have a question?

We are happy to help you understand your options.

Contact our team